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Canaria Technologies Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use Canaria services or visit

Updated 14/08/2023



Please take the time to familiarize yourself with our privacy practices and if you have any questions, you can contact us:










Canaria Technologies Privacy Policy. 1

Personal Data at Canaria Technologies. 2

Personal Information Canaria Collects. 2

How Does Canaria Use Your Personal Information.. 3

Sharing Your Personal Information.. 3

Data Retention.. 4

Changes. 4

Privacy Questions. 4



Personal Data at Canaria Technologies

At Canaria Technologies, we strongly believe in the privacy of personal information. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by Canaria as “personal data”, no matter where the individual lives.

The Privacy Policy covers how Canaria handles personal data whether you interact with us on our websites, through Canaria Apps, or in person with our physical products. Canaria’s Privacy Policy does not apply to how third parties define personal data or how they use it.


Personal Information Canaria Collects


We strive to collect only the information needed for our services to be effective. The personal data Canaria collects depends on how you interact with Canaria. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

All Sensitive Data is encrypted in the database meaning we only expose the data in the App based on permissions restricted by roles. We collect data such as gender, height, weight, DOB and address. This information is what will make up your user profile. Our safety devices collect a range of body function features such as body temp, heart rate, cognition, heat stress and breath rate. Collecting this information allows our device to accurately predict heat stress and cognitive fatigue.

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

The main way Canaria collects device information is through the use of “cookies”.

  1. Communications Cookies. These cookies are used to enable network traffic to and from Canaria’s
    systems, including by helping us detect any errors.

  2. Strictly Necessary Cookies. These cookies are set as required to provide a specific feature or service
    that you have accessed or requested. For example, they allow us to display our websites in the proper format and language and authenticate and verify your transactions.

  3. Other Cookies. These cookies are used to understand how visitors interact with our websites and online services, including by helping us to assess the effectiveness of advertisements and web searches. Canaria also uses these cookies to remember choices you make while browsing, so we can provide you with a customized experience.

If you prefer that Canaria not use cookies, we provide you with the means to disable their use. If you want to disable cookies and you’re using the Safari web browser, choose “Block all cookies” in Safari’s privacy settings. If you are using a different browser, check with your provider to find out how to disable cookies. Certain features of the Canaria website may not be available if all cookies are disabled. In addition to cookies, Canaria uses other technologies that help us achieve a similar objective.

Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as Visa, MasterCard, American Express cards, or online payment methods) email address, and phone number. You represent and warrant that:

  1. You have the legal right to use any credit or debit card(s) or other payment methods (s) in connection with any Order; and that

  2. the information You supply to us is true, correct, and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.


How Does Canaria Use Your Personal Information


We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud;


When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


How Does Canaria Share Your Personal Information


Canaria products help keep you safe. To make that possible, your personal data may be transferred to or accessed around the world, including Canaria-affiliated companies, to perform processing activities such as those described in this Privacy Policy.[SL1] [2] [SL3] 

We also use Google Analytics to help us understand how our customers use our website--you can read more about how Google uses your Personal Information here:

You can also opt-out of Google Analytics here:


If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information could be transferred outside of Europe, including to Canada and the United States.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.


Data Retention


At Canaria, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, considering the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.

We keep your personal data only if necessary to provide you with the Canaria Service and for legitimate and essential business purposes, such as maintaining the performance of the Canaria Service. Once a user is no longer using the Canaria Service, they may request that all data retained to them be deleted. You can learn more about our Data Retention Policy by visiting our website.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Users of our products and any companies we do business with will be notified when any changes are made to our Privacy Policy.


Privacy Questions

If you have questions about Canaria’s Privacy Policy or privacy practices including where a third-party service provider is acting on our behalf, would like to contact our Data Protection Officer, or would like to submit a complaint, you can contact us at Canaria Admin at

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